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VoIP trends that will take over 2018

VoIP trends that will take over 2018

Voice over IP (VoIP) phone systems are over two decades old, and still going strong. That’s because it provides businesses with unparalleled mobility. What’s more, VoIP developers are constantly improving the technology, which means we can expect some exciting new trends for telecommunications in 2018. Here are just a few of them.

Facebook Messenger’s Best Feature Yet?

Facebook Messenger’s Best Feature Yet?

In November, 2017, Facebook announced that their extremely popular Facebook Messenger application would allow businesses to speak to customers on both their own websites and from within Facebook Messenger. Read on to discover how your business can benefit from this feature!

The How

By installing a plug-in called Customer Chat, retailers can integrate Facebook Messenger with their website, letting their customer support representatives carry on conversations with clients just like they would on Facebook.

Keyboard shortcuts Mac users need to know

Keyboard shortcuts Mac users need to know

Some Mac users have been using their computers for years without learning many of the most useful keyboard shortcuts. That’s fine, but knowing them would definitely make life much easier. Here are some of the most useful ones you should learn now.

Minimizing (or ‘Docking’) the front app window: Command M

Use this combination when you have several apps, browsers, or Finder windows open and want to minimize the active one.