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How to troubleshoot common printer problems

Printers are one of the most frustrating computer hardware to fix. They will often display an error message that tells you little about how to solve the issue. But by being aware of some of the most common printer problems and how to troubleshoot them, you can fix the issues and stay productive.

Why you should consider softphones over desk phones

Desk phones that sit in the office are quickly becoming obsolete as many employees work off-site. Instead of traditional telephony systems, forward-thinking businesses are using softphones for most, if not all, of their communications. If your company hasn’t already done so, here are five compelling reasons why you need to start using softphones.

Office 365 is now Microsoft 365: New features, same price

Microsoft recently launched its new slate of consumer service plans: Microsoft 365 (M365) Personal and Family. This will replace Office 365 (O365) Home and Personal, signaling the shift of the company’s consumer bundles from just a set of tools to powerful solutions that help you manage both work and life.

3 home wifi and networking tips

Working from home has thrown up a few problems for people; if you don't have a small home office then its a laptop on your lap or the kitchen table, sometimes it may be a spare bedroom or a distant room in the house where there is some peace and quiet.

However, this then creates technical problems surrounding getting WiFi or internet conenctions that are reliable, so here is a very practical set of answers to this problem, with costs and links to equipment correct as of May 2020
The Background
Most people at home have a router (with WiFi built in) supplied by their broadband provider (Sky / Virgin / TalkTalk etc). This sits in the lounge or hallway and on the back of the router there is a WiFi Username and Password which you use to connect
The Problem
The location of the router is often not central to the home so distant points of the house and far away rooms suffer with poor coverage, resulting in slow speed.

5 Tips to keep your business afloat during the COVID-19 crisis

Businesses across the globe have been hit hard by the COVID-19 pandemic. Many have been forced to close their doors, some only temporarily, but countless others for good. With experts saying there’s no guarantee of a rapid economic recovery, it’s important that you reassess and redefine your business strategy and buckle down for more storms […]