Many customer-facing businesses often experience a surge in customer calls during the holidays. It’s therefore important that your Voice over Internet Protocol (VoIP) phone systems are capable of handling the increased network demands and activity during one of the busiest times of the year. To ensure customer satisfaction during the holidays, here’s how you can […]
Tips to optimize your VoIP systems for the holidays
Add-in support for Mac’s Microsoft Office
It’s official. Microsoft has just announced plans to bring support for add-ins to the Mac version of its Office Suite. This marks yet another step forward in Microsoft’s efforts to make the Mac version of the Office Suite more like its Windows counterpart. At the moment, this functionality is available for testing only by users […]
Office 2013 nears end-of-life date
To make sure enterprises get the most out of their Office 365 package, Microsoft announced it will no longer support Office 2013 by the end of February. Instead, the tech giant will push enterprises to upgrade to Office 2016. If your business is still using the 2013 version, here are some things you need to […]