Best practices to maximize your CRM

Best practices to maximize your CRM

Building rapport with customers has never been easier with customer relationship management (CRM) software. You can keep track of contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. If you want to know how to make the most out of your CRM, follow these tips. Always update customer […]

Cash in on tech trends with these 5 tips

Cash in on tech trends with these 5 tips

More money with less investment — that’s the dream, right? Counterintuitive as it may seem, flash-in-the-pan tech fads and trends may just be the way to achieve that. With the right tools, you can associate your SMB with popular new technologies. These are our five tips on how to cash in on things as silly […]

Tips on adding value to your business data

Tips on adding value to your business data

Are you making the most of your business’s greatest assets? The data your employees and customers generate is an unsung hero, just waiting to take your business to the next level. Obviously, enough information can help any company make better decisions, but how can a small or medium-sized organization use data analysis to increase revenue? […]

AI-powered advances in customer support

AI-powered advances in customer support

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning […]

Blockchain is much more than Bitcoin

Blockchain is much more than Bitcoin

Most people associate blockchain technology with Bitcoin, the infamous digital currency that rose to fame in 2017. But blockchain technology is not tied to financial transactions, and it’s creating all sorts of exciting opportunities for faster, more secure information exchange — see for yourself! What is blockchain? Blockchain, like the cloud, is more of a […]