Kinetic had been experiencing a number of challenges with its IT for some time - specifically the need to have total flexibility for working anywhere because as a dynamic company they needed access to company information, calendar and accounts information without having to return to the office. A cost effective solution was needed to provide reliable and fast access to business data with minimal fuss or change of operational practices - so Abussi recommended putting many of the key Kinetic services into ‘the Cloud’ which would allow an ‘everything everywhere’ approach to their data
The Wissenbach Group
The Wissenbach office is located in a semi rural location south of Birmingham Airport in North Warwickshire. Internet connections via tradition ADSL had been installed for some years but were starting to ‘creek’ as usage increased. Investigations into other options ruled out new fibre services like BT Infinity as Wissenbach were too far from the local telephone exchange, so the only remaining option was the traditional Leased Line – however the costs were very high, with one quoted as £10k installation plus £12k per year thereafter – A cost effective solution was needed to provide reliable and fast internet access to the business with minimal installation fee’s and downtime to business activities.
Open Study College
Open Study College had implemented a Hosted Exchange service some years ago, but it was not providing the service they wanted and had no existing upgrade or enhancement options. Additionally, over time it was becoming important to introduce more ‘instant’ forms of communication such as Instant Messaging and internal Video Conference / Voice calls. Abussi implemented a Hosted Exchange solution with integrated Microsoft Lync, a communications tool allowing for instant messenger, voice and video which shows at a glance if staff are Available, Busy or Away – with integration to Outlook it also shows if staff are ‘In a Meeting’
Lingfield Securities PLC
Lingfield had been a loyal client to a local IT provider but over time this relationship had not offered the service which was a) expected and b) required to keep them up to speed in terms of technology and advice.Moreover, after a full audit, Abussi identified work which was required into two distinct areas. IT Support and Comms Services. Abussi implemented a fully hosted VoIP phone system which reduced long term Comms costs by 35% when compared to their existing BT system which was due for renewal, as well as providing full Server and Desktop support for users.
Sutton Maddock Vehicle Hire
Although the business had taken steps to move their IT forward some years before, the IT equipment installed was now life expired and creating some issues. More importantly, it was not working in the way the company wanted as times had changed. There was a need to have access to files while away from the main Sutton Maddock office and a need to improve email services to cope with mobile devices and a Director who worked at another location.
Abussi implemented a Hosted Exchange service which allowed a PC, laptop and smartphone to work from the same mailbox thus offering fully synchronized email, calendar and contacts across all devices.A DropBox Cloud Storage service was also implemented which allowed data to be shared with external partners. This too was then available on the various devices, resulting in seamless access to vital data and communications regardless of location.
Chamberlain Wealth Management
A existing selection of IT hardware was of an age where replacement was being considered and the email system used was an out of date POP3 system. No effective central server was in place to hold vital business data and user information was held on a “per PC‟ basis rather than centrally to aid efficient working practices.Abussi supplied an all new hardware platform with 5 new HP Desktop PC‟s and a new HP server running Microsoft Small Business Server.
Originally based in Cambridge, icould was looking to introduce more flexible working arrangements for its staff, which are based all over the Midlands, East Anglia and South East. As the icould team are required to visit many locations and to present with video, a reliable method of accessing this data was needed.icould were using a file storage / email system in Cambridge with VPN links back to each user. However, with the need to support remote working linked with the planned relocation it was not going to be viable going forward.
Aspire Sports were using a file storage system, setup some time ago, on an internal network. The system was not meeting the needs of the business in a number of areas and was beginning to suffer from periods of failure, leading to unproductive staff. There had also been a need recently to provide access to data for staff while “n the field” or working from home. A solution was required which provided secure storage, but in multiple locations.
Monteith Scott had grown rapidly as a business, but their IT was still based around sole-trader principles. They needed to consolidate their IT into a single outsourced cost centre, removing the management burden from internal staff and leading to greater reliability and expertise that benefitted the business longer term.
Quantum Underwriting Solutions
Find out how Abussi helped Solihull based Quantum Underwriting Solutions Plc who needed an IT and Telecoms solution that provided flexibility going forward. As Quantum grew, the need to add new staff would increase and the easier this was the better. The company were also looking to open offices in London and needed a way to work seamlessly in either location on the company’s core database, while communicating via an integrated phone system.
This technical Case Study shows how Maguire Jackson link two sites over a single connection. They operate from a head office with 8 staff and a branch office with 5 staff, using two specialist IT systems both hosted at the main office, and require continuous Internet access for all company employees. In addition to the data networking requirement Maguire Jackson wanted to take advantage of VoIP (Voice over IP) to make free calls between the two offices and employee’s homes.
When setting up a new office, Symmetry PI needed to ensure that it was operational quickly, while retaining a close control over Data and Voice costs. More importantly, a flexible solution was needed which allowed for office telecoms plus a link to a Directors home. Abussi installed a Hosted VoIP solution which met all of the users requirements.