Our Team

An experienced team is the key to success

We pride ourselves in our ability to listen and respond to customer needs whilst sharing a mutual respect and integrity that culminates in long-term relationships. Be confident that our experienced professionals are always at hand to help customers with proactive advice and support. Our business and technical teams are your partners in greater success.

Technical Team

Consisting of a Technical Director (Paul Bishop) and a small group of Support Engineers (including Gavin Gunn), the Technical Team is the heart of Abussi.

They are on hand to provide Remote Support via our Abussi Rescue service, telephone assistance via our dedicated helpline, or site visits to manage your infrastructure. In addition, they review all reports gathered from our monitoring software and ensure that the daily, weekly, and monthly checks are processed as required.

Paul Bishop Gavin Gunn

Business Team

Consisting of a Managing Director and a Management Accountant, the Business Team is focused on making sure we provide you with the top quality service you need.

Our financial processes ensure that you receive regular updates on your account status and that all invoices are processed at the same time each month to help your financial controller. Our Business Team takes time to seek feedback from our clients, to provide updates on current service levels and to ensure that the best possible service is being provided.

Here is what our clients are saying about the Abussi team members:

“..[Adam] has just commented on how fantastic the update work was from Gavin and that it did not even stop him from working..”

“..My laptop worked well and allowed me to stay in touch and deal with emails  - and therefore enjoy my holiday. Pass on my thanks to the team..”

“..I have known Craig for years and he’s the type of man who is good for business. He’s so focused and committed to his customers that he creates real value for everyone involved..”

Craig Sharp Adrian Crump